Last updated: 19 June 2024

This accessibility statement applies to the Right Decisions mobile app, built on the Quris platform version 4.x.x.

This application is run by Tactuum. We want as many people as possible to be able to use this mobile application. For example, that means you should be able to:

• view the app in dark mode,
• use all available native text scaling,
• navigate most of the application using just a switch,
• listen to most of the application using a screen reader.

We’ve also made the app text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this app is

This mobile application is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

Areas for improvement

• Screen readers are sometimes unable to read downloaded content on Android devices.
• There are some buttons and features which cannot be accessed through the use of a switch.

Non-compliance with the accessibility regulations

Client designed content

This platform relies heavily on client-generated content which we are unable to modify, and so the accessibility of this content cannot be guaranteed.

Feedback and contact information

We're always looking to improve the accessibility of our mobile applications. If you find any problems or think we're not meeting accessibility requirements, contact support@tactuum.com.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

How we tested our mobile applications

• This mobile application was last tested on 19th June 2024.
• Manual checks/testing: to identify issues from a usability point of view.
• Testing with analysis tools: use of tools to discover opportunities to improve the mobile application accessibility.
• Axe Accessibility checker for Android.
• User testing: feedback from users who interact with the mobile application.
• Used mobile application native screen readers, for iOS - 'VoiceOver', for Android - 'TalkBack'.