Last updated: 7 July 2026

This accessibility statement applies to the Right Decisions website (www.rightdecisions.scot.nhs.uk), built on the Quris platform version 7.x.x.

This website is run by Tactuum. We want as many people as possible to be able to use this website. For example, that means you should be able to:

• navigate most of the website using just a keyboard
• navigate most of the website using speech recognition software
• listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
• view the website with custom browser text scaling and zoom settings

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

This website aims to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 level AA. We are not currently aware of specific accessibility barriers on the site; if you encounter one, please let us know using the contact details below.

Areas of improvement

We are aware of some inconsistencies in font styling and sizing across the site, which we have worked to address to improve readability and consistency for all users.

We also improved the accessibility of PDFs generated by the Question & Answer Builder tool.

Content outside the scope of this statement

• Content provider generated content — Tactuum provides the tooling and guidance to help content providers (e.g. clinical guideline authors) create accessible content, but responsibility for the accessibility of the content itself sits with the content providers. We cannot guarantee the accessibility of this content.

• PDFs and other documents — documents published by content providers (such as PDFs and Word documents) are outside the scope of this statement. We provide guidance to content providers to help them publish accessible documents.

   

Feedback and contact information

We're always looking to improve the accessibility of this website. If you find any problems not listed on this page, or think we're not meeting accessibility requirements, contact support@tactuum.com.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

How we tested this website

This website was last tested on November 2022.

• Internal testing: manual checks by our internal team to identify issues from a usability point of view.
• Automated testing tools: WAVE accessibility evaluation tool, used to identify opportunities to improve accessibility.
• AI-assisted testing: AI-based accessibility review tools used to help surface potential issues.

We will continue to update this statement in line with any future accessibility enhancements we make to the site