Support Agent
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Activity overview
Latest activity by Support Agent-
Support Agent commented,
Although you can currently scroll with your mouse to zoom in/zoom out, it would be handy if there were Zoom in /Out (plus and minus) icons displayed alongside the pathway.
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Support Agent created a post,
Reported Bugs and Current Status
Password-Protected PDFs The ability to view passcode-protected PDFs inside the app works on iOS as part of the in-built PDF viewer but the Android PDF viewer does not support this. In order to pa...
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Support Agent created an article,
A random test article to see what happens and how it renders with a longer title on the homepage
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi u...
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Support Agent created an article,
What are these sections and articles doing here?
This FAQ is a section in the General category of your Help Center knowledge base. We created this category and a few common sections to help you get started with your Help Center. The knowledge ba...
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Support Agent created an article,
How do I publish my content in other languages?
If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other ...
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Support Agent created an article,
Using the Support Portal
You can use the Support Portal in several ways: Submit a support request or question related to a system that we support for you - no need to login, but you can if you want. Click 'Submit a req...
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Support Agent created a post,
What is the community?
The Help Center community consists of posts and comments organized by topic. Posts might include tips, feature requests, or questions. Comments might include observations, clarifications, praise, o...
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Support Agent created a post,
Which topics should I add to my community?
That depends. If you support several products, you might add a topic for each product. If you have one big product, you might add a topic for each major feature area or task. If you have different ...
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Support Agent created a post,
How do I get around the community?
You can use search to find answers. You can also browse topics and posts using views and filters. See Getting around the community.
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Support Agent created a post,
Feature a post
Community Managers and moderators can get traction for certain posts by featuring them in a topic in your Help Center community. Learn more